Gender differences Essay Example for Free

Gender differences Es put forwardIt could be said that to some extent the lot that processes within schools may lead to gender differences in educational achievement is true. The theory of Interactionist looks at the individual rather than society therefore it is a imbue up theory.Interactionist urge that the processes within the schools such as the hidden computer program may lead students in gender differences in educational achievement, as what happens inner(a) the school which is unwritten is what influences the individual in educational achievement, not the formal curriculum or what is written rule such as the subjects which is being examine influences the student to achieve. The sociologist Goffman explains that everyone in society is presenting the self in everyday life.What he means is that everyone is a puppet of society and not in control of what they say or do, entirely in fact they are attached in strings and act for example in play, such as a feminine may pl ay the voice of a mother at home but play the role of a student at school. Some argue that the structure and settings of schools, generally creates gender differences in educational achievement, for example the socialisation aspect is that the students are socialised into tolerable forms of behaviour pupils are given act in how to move about the school, sit in desk, raise handsthe puritan of hard work, sober living and good manners is continuously urged upon them. This socialisation naturally created gender differences as males are seen or judge to behave in classrooms in the manner of masculine while females are seen or expected to behave in feminine behaviour or otherwise it could be considered odd, and therefore the students who do behave odd are looked at differently or called deviant.The sociologist Postman and Weingartner, studied that the hidden curriculum consisted of discovering that knowledge is beyond the power of students and is in case none of their business second ly recall is the highest form of adroit achievement and therefore the collection of facts is the goal of education the voice of authority is to be trusted more than independent judgement feelings are irrelevant in education passive acceptance is a more desirable response to ideas than active criticism.This study proves that the individual does not play in an important role but rather how to survive the school and just pass the exams was important and therefore not keen on which gender is learning or how but on how they should just pass the time in school and move on as education is not about the self but on facts and memorising, and not understanding. As a result it could be said that the study of classroom interaction is the idea that the reality of the classroom is a negotiated reality. For students and teachers, the hidden curriculum consists of learning how to survive in the classroom.

Ethics Scholarship Essay Essay Example for Free

Ethics Scholarship Essay EssayOne ethical issue to which I became aware of temporary hookup in college mainly involved cases ill-gotten drugs, bribery, and cheating. Although there is an existing law against illegal drugs and most schools and universities are very stringent in imposing penalties for illegal activities and other things that are criminal in nature, sadly there are still some students who find ways to break those rules, especially outside the campus. bandage I am not the unity involved in these illegal activities, I felt that I had a moral obligation because two of my classmates were involved. These classmates of mine were actually good people, but unfortunately, they ended up with the wrong company. It took place not very long ago, during a house party held by unmatchable of the rich students in the university. This certain student, whom I personally know, constantly held parties in his/her lavish house. My two classmates were not invited because the host of t he party didnt like their draw in nature. They were very shy, had very little friends, and were only interested in playing video games and the like.Nevertheless, as I form menti aned above, they were people who possessed values. The problem is they upright lacked social skills. One day in class, I noticed that they were talking to a guy who was a notorious rule breaker in the university and was one of the friend of the rich person mentioned earlier. Later, I found out that they were invited to one of the parties held by the rich person and they were twain very excited to go as it was their first time to have the change to mingle with a lot of people.On the night of the party, I was to see them talking to a couple of girls and boys. Although I do not wish to judge them, I was a bit confused because, as mentioned above, they were very shy and were not the type of people who would progress someone for a casual conversation. I felt happy for my two classmates but I noticed that cer tain things about them started to change in the bring home the bacon months. There were instances that they were absent from class, which was something they never did, and there were also times that they were asleep during a lecture or an exam.After some time, I spoke with one of the two and found out that the reason behind their unusual behavior was because of illegal drugs. This person further revealed that they were invited to the rich students party on the condition that they would do the assignments of a group of people who were close to of him/her (rich student). This classmate of mine also told me that they were doing drugs because it was considered cool among their new circle of friends.However, the main problem was that both these classmates of mine were nearly failing a lot of their subjects due to their absences and neglect. Because I was concerned for them, I sought the help of fellow students who were also concerned and together we notified the university officials o n condition of anonymity. Although it was the right thing to do, I had an ethical dilemma because as a result of my actions, my two classmates were indefinitely suspended from school and were taken to a rehabilitation facility.I was very bothered at first because in a way, I cost them a lot by revelation their secret illegal activities. But after several months, I realized that it was the only thing to do because I didnt want their future to be ruined by drugs. Basically, this event has impacted me in such a way that I carefully choose whom I associate with. Although I have a lot of friends, I only trust people whom I am sure would not give in to negative influences and to peer-pressure from the wrong ground.It also made me more vigilant and more careful of people who are trying to be nice to me but actually have ulterior motives. On the business perspective, it made me more cautious in dealing with alleged easy money gimmicks and deals which are perpetrated by people who have que stionable backgrounds. In short, it made me wiser and clever in terms of business dealings because now I am more aware of the capabilities of certain people who only take over to offer good deals but in truth, do not offer anything of value at all.

Impact of Modernism on Society

Impact of contemporaneity on SocietyWhat is modernism? What touch has modernism had on human society?Discuss the impact of the digital age on the societal, economic and political life of societies todayModernism is a philosophical movement that, along with cultural trends and falsifys, arose from wide-scale and far- reaching transformations in westbound society in the late 19th and early 20th centuries. Among the factors that shaped Modernism was the ontogenesis of modern industrial societies and the rapid growth of cities, followed then by the horror of World War I. Modernism also rejected the certainty of Enlightenment thinking, and galore(postnominal) modernists rejected ghostly belief.Modernism, in general, includes the activities and creations of those who felt the conventional forms of art, architecture, literature, apparitional faith, philosophy, cordial organization, and activities of daily life were becoming outdated in the sweet economic, kindly, and political e nvironment of an emerging fully industrialized world. The poet Ezra Pounds 1934 injunction to Make it brisk was the touchstone of the movements approach towards what it saw as the now obsolete culture of the past. Nevertheless, its innovations, like the stream-of-consciousness novel, twelve-tone music and abstract art, all had precursors in the 19th century.Modernism, here curb to aesthetic modernism (see also modernity), describes a series of sometimes radical movements in art, architecture, photography, music, literature, and the applied arts which emerged in the three decades before 1914. Modernism has philosophical antecedents that can be traced to the eighteenth-century Enlightenment but is rooted in the diversenesss in Western society at the end of the nineteenth and beginning of the twentieth centuries.Modernism encompasses the full treatment of artists who rebelled against nineteenth-century academic and historicist traditions, believing that earlier aesthetic convention s were becoming outdated. Modernist movements, such as Cubism in the arts, Atonality in music, and Symbolism in poetry, directly and indirectly explored the new economic, kindly, and political aspects of an emerging fully industrialized world.Modernist art reflected the deracinated experience of life in which tradition, community, collective identity, and faith were eroding. In the twentieth century, the mechanized hole slaughter of the First World War was a watershed event that fueled modernist distrust of reason and further sundered complacent views of the steady moral proceeds of human society and belief in progress.A notable characteristic of Modernism is self-consciousness, which often led to experiments with form, along with the use of techniques that drew attention to the processes and materials utilise in creating a painting, poem, building, etc. Modernism explicitly rejected the ideology of realism and go fors use of the works of the past by the employment of reprise, incorporation, rewriting, recapitulation, revision and parody. some commentators define Modernism as a affectionately progressive trend of thought that affirms the power of human beings to create, improve and reshape their environment with the aid of virtual(a) experimentation, scientific familiarity, or technology. From this perspective, Modernism encouraged the re-examination of every aspect of existence, from commerce to philosophy, with the goal of finding that which was holding back progress, and replacing it with new offices of reaching the same end. Others focus on Modernism as an aesthetic introspection. This facilitates consideration of specific reactions to the use of technology in the First World War, and anti-technological and nihilistic aspects of the works of diverse thinkers and artists spanning the period from Friedrich Nietzsche (18441900) to Samuel Beckett (19061989)MODERISM IMPACT HAS ON SOCIETYMany modernists believed that by rejecting tradition they could di scover radically new ways of making art. Arnold Schoenberg believed that by rejecting traditional tonal harmony, the hierarchical system of organizing works of music which had guided music-making for at least a century and a half, and perhaps longer, he had discovered a wholly new way of organizing sound, based on the use of 12-note rows. This led to what is known as serial music by the post-war period.Abstract artists, taking as their examples from the Impressionists, as well as Paul Czanne and Edvard Munch, began with the assumption that color and shape formed the essential characteristics of art, not the depiction of the natural world. Wassily Kandinsky, Piet Mondrian, and Kazimir Malevich all believed in redefining art as the arrangement of pure color. The use of photography, which had rendered much of the representational function of visual art obsolete, strongly affected this aspect of Modernism. However, these artists also believed that by rejecting the depiction of material objects they helped art move from a materialist to a spiritualist phase of development.Other Modernists, especially those involved in design, had more pragmatic views. Modernist architects and designers believed that new technology rendered old styles of building obsolete. Le Corbusier thought that buildings should function as machines for living in, analogous to cars, which he saw as machines for traveling in. Just as cars had replaced the horse, so Modernist design should reject the old styles and structures inherited from Ancient Greece or from the Middle Ages. Following this machine aesthetic, Modernist designers typically reject decorative motifs in design, preferring to underline the materials used and pure geometrical forms. The skyscraper, such as Ludwig Mies van der Rohes Seagram Building in New York (19561958), became the archetypal Modernist building.Modernist design of houses and furniture also typically express simplicity and clarity of form, open-plan interiors, and the absence of clutter. Modernism reversed the nineteenth-century relationship of public and private in the nineteenth century, public buildings were horizontally expansive for a variety of technical reasons, and private buildings emphasized verticalityto fit more private space on more and more limited land.In new(prenominal) arts, such pragmatic considerations were less important. In literature and visual art, some Modernists sought to defy expectations mainly in order to make their art more vivid, or to force the audience to take the trouble to question their own preconceptions. This aspect of Modernism has often seemed a reaction to consumer culture, which developed in europium and North America in the late-nineteenth century. Whereas most manufacturers try to make products that will be marketable by appealing to preferences and prejudices, High Modernists rejected such consumerist attitudes in order to undermine conventional thinking.IMPACT OF social CHANGES ON directionSo cial change refers to an alteration in the social order of a society. It whitethorn refer to the notion of social progress or socio cultural evolution, the philosophical idea that society moves forward by dialectical or evolutionary means. It may refer to a paradigmatic change in the socio-economic structure, for instance a shift away from feudalism and towards capitalism. Accordingly it may also refer to social revolution, such as the Socialist revolution presented in Marxism, or to other social movements, such as Womens suffrage or the Civil rights movement. Social change may be driven by cultural, religious, economic, scientific or technological forces. More generally, social change may include changes in nature, social institutions, social behaviours or social relations.EDUCATION AND SOCIAL CHANGEThe portion of program line as an agent or instrument of social change and social development is widely recognized today. Social change may take place when humans need change. When the active social system or network of social institutions fails to meet the existing human needs and when new materials suggest better ways of meeting human needs. Education can initiate social changes by bringing about a change in outlook and attitude of man. It can bring about a change in the pattern of social relationships and thereby it may cause social changes. Earlier upbringingal institutions and teachers used to show a specific way of life to the students and education was more a means of social control than an instrument of social change. Modern educational institutions do not place much emphasis upon transmitting a way of life to the students. The traditional education was meant for an unchanging static society not marked by any change. But today education aims at give knowledge. Education was associated with religion.EDUCATION AND CULTUREEducation encompasses teaching and learning specific skills and also something less tangible but more profound the imparting of kno wledge good judgement and wisdom. Durkheim sees education as the socialization of the younger generation .It is a continuous effort to impose on the child ways of seeing,feeling and performing which he could not have arrived at spontaneously. Education has as one of its fundamental goals the imparting of culture from generation to generation. Culture is a growing whole. at that place can be no break in the continuity of culture. The cultural elements are passed on through the agents like family, schooltime and other associations. All societies follow themselves through their culture. Culture here refers to a set of beliefs, skills, art, literature, philosophy, religion, music etc which must be learned. This social heritage must be transmitted through social organizations. Education has this function of cultural transmission in all societies. The curriculum of a school ,its extra-curricular activities and the informal relationships among students and teachers communicate social sk ills and values. Through various activities school imparts values such as co-operation , team spirit ,obedience ,discipline etc. Education acts an integrative force in the society by communicating values that unites opposite sections of society. The school teach skills to the children which help them later to integrate within the culture of the society. Education in its formal or informal pattern has been performing this role since time immemorial. Education can be looked upon as process from this point of view also. Education has brought phenomenal changes in every aspect of mans life.TYPE OF SOCIAL CHANGECivilization changeIt refers to the dress, food habits, production technologies, communication system, etc.Cultural changeIt is associated with new knowledge. Religion, rituals, arts, literature etc.Change in social relationship. It is the relationship in the midst of the father and son, teacher and student, husband and wife, etc.FACTORS RESPONSIBLE FOR SOCIAL CHANGEGeographical factors like climatic conditions that influence the climatic conditions. mental factors like motivation, individualisation etc Sociological factors like social conflicts, social oppressions, modernization etc. Explosion of population The environmental factors like newly built cities, industrialise and urbanised natural environment. The scientific and technological factors like technical advancements, new inventions, modern machineries, tools, etc. The ideological factors like social philosophy, political philosophy and religious philosophy. The legislative factors like legislation on temple entry, banning child marriages etc. The impact of western civilisation and cultural diffusion Contact of commonwealth with different countries The level of education and literacy attained by the society Modernisation of the society New attitudes to wealth, work, saving and risk taking War, natural calamities, revolutions, migration of people, etcRELATIONSHIP between EDUCATION AND SOCIAL CHANG EAccording to V.R.Taneja Education and social change is a two way traffic. While education preserves, transmits and disseminates the whole culture, social change is the instrument and precondition of educational thought.1. EDUCATION AS A CONDITON OF SOCIAL CHANGE.It is noted that social change is impossible without education. Education makes the people aware of the inadequacies of the existing system and creates a craze for social reform. Many of the old superstitions, beliefs and outdated customs. Which is retard social progress, can be prevented by education. It is to be noted that many progressive reforms like Hindu Code Bill and Untouchability Removal Act remained ineffective due to the illiteracy of a large number of Indian people.2. EDUCATION AS AN INSTRUMENT OF SOCIAL CHANGE.Education is considered as a powerful instrument for social change, because it deals mainly with the thought patterns and behaviour patterns of younger generation. The axe of education can cut down the t hick roots of traditional superstitions, ignorance and the backwardness. Education prepares the people for social change.3. EDUCATION AS AN EFFECT OF SOCIAL CHANGE.In the raise up of social change, people become aware of the need for educational progress. The changes caused by the political upheaval, industrialisation, technological progress and religious reform movements naturally demands more education in order to maintain social equilibrium. In India the enrolment in educational institutions has increased enormously since independence. We can summarize the following relationship between education and social change in the following way Education initiates the social change and gives them direction and purpose. Education creates the social reformers and leaders who consciously make all the efforts to bring about social changes. Education prepares the individual for social changes. It brings a change in the need dispositions and also creates frustrations with the status quo. Educa tion determines the nature of social changes, which ought to be brought about.

The Determinants Of Customer Satisfaction In Airline Industry Tourism Essay

The Determinants Of guest Satisfaction In air hose assiduity Tourism establishIntroduction guest delight has been established as a psychological concept that involves the feeling of guests well-being and pleasure which results from obtaining what he or she hopes for and expects from consuming an wishable product and/or operate (Florian and M arn, 2007 Christian, 2005 Abraham and Taylor, 1999). While variant scholarly write-ups make confirmed variety of go upes to the explanation of node rejoicing/dis blessedness in marketing, in a comprehensive lap up done by Abraham and Taylor (1999), they developed nine distinct theories of customer contentment namely expectancy disconfirmation assimilation or cognitive disagreement contrast assimilation-contrast equity attribution comparison-level generalized negativity and value-precept (Oh and Park, 1997). Customer cheer and benefit theatrical role have alike been confirmed to be critical put outs in most service industri es, and are even highly important for respiratory tract service providers that offer generally undifferentiated products. For example, in the respiratory tract industry, the main approach to differentiation and the principal means by which one flight path skunk distinguish itself from another is service before and after sales services (Stafford et al, 1998).Otherwise, companies pass on be generally unable to differentiate their services based on market offerings be crusade Airlines offer state-mandated standardized products/services. The recent emphasis on service fictional character and customer satisfaction in the Airline industry illustrates the increased importance Airlines are placing on customer attribute and satisfaction (Halil et al, 2008). As such, service note measurementment and customer satisfaction are increasely becoming important for service firms to stay in the business (Parasuraman et al. 1988). And these service forest measurements processes differs acros s different industrial domains, because the service manager ordain account for the unique nature of services, charm different service attributes in each organizations are acting as determinants of customer satisfaction because of the complex interrelationship and dependability that exist mingled with them (Fochen and Robert, 2003).Customer satisfaction, one of the central marketing objectives, is closely linked to customer devotion, the likelihood of recommendation to others, cross-buying behavior up-grading and lower hurt sensitivity (Anderson, 1994 Matzler, 2005 Reichheld and Sasser, 1990 Zeithaml, 2000). Literatures like Kurt et al (2006), have explore the dimensionality of price satisfaction as a means to pick up customer satisfaction. In their paper, they empirically find that price satisfaction is a complex construct consisting of several dimensions, i.e. price-quality ratio, price fairness, price transparency, price reliability and copulation price. Their analyses of t hese dimensions are given as thus price transparency is defined as increasing access to information, access to more alternatives, more simplified transactions, increasing communication amid customers and a general distrust and resentment among customers. They argued that as a consequence, customers go out increasingly demand open, honest and complete information on products and prices.Thus, price transparency can be considered as an important aspect of pricing policy. They concluded that price transparency exists when the customer can easily tick a clear, comprehensive, current and effortless overview about a companys quoted prices (Matzler et al, 2006). They also explained that price-quality ratio is when the consumers ascribe value to a product or service subject to their intuition of two factors perceived price and perceived quality, or, in other words, the price-quality ratio. They defined customer value as a cognition-based construct that captures any benefit-sacrifice disc repancy. They said if perceived quality exceeds perceived costs, customer value is high, if cost exceeds quality, customer value is low. In their conclusion, they explained that the buyers perceptions of value represent a trade-off between the qualities of benefits they perceive in the product relative to the sacrifice they perceive by paying the price.1.1 Background of the studyThe history of Saudi Airline could be traced to 1945 when the then US death chair Franklin Delano Roosevelt gave a Douglas DC-3 plane as a token gift to the then Saudi Arabia King Abdul Aziz Ibn Saud. This event actually marked the Muslim Kingdoms gradual knowledge in the civil aviation industry. The Kingdoms main carrier Saudi Arabian Airlines was founded in September 1946, which is fully owned and controlled by Saudi government under(a) the control of the Ministry of Defense.In addition to the above development, the airline took extra two delivery of Boeing 720s in 1962, giving it an opport building blo cky to officially register its operations on 19 February 1963. This continuous development has led into establishing the Kingdoms airline as one of the leading in the industry, especially Asia in particular (). In fact, Saudi Airline has been confirmed as the regions second-largest airline by turnover after the giant Emirates airline (). This is because Saudi airline has continuously remained larger than the Qatar Airways in terms of its revenue, and also rated larger than the current fast growing airline popularly called Etihad (). But if measured by the numbers of traffics in the region, the Saudi Arabian airline bequeath still be number leash behind the Qatar Airways and the Emirates ().Part of the arguments in favour of Saudi airline is that it is strategically located at the crossroads between Africa, Asia, and Europe and also serving as the largest sphere indoors the Arabian Peninsula (). But very important concerns among its transportation stakeholders is how to maximize this external opportunity in conjunction with its current population of about 28 million people that are still depending on few rail net lam and air travels, an issue that have been argued as a critical component to the economic development of Saudi Arabia ().Following this trend was why the Kingdoms government encouraged the idea of strategically allowing the privately owned low cost airline competitors to rival with the Saudi Arabian Airlines both in the domestic and international markets (). This initiative from the government was subsequently reciprocated by the private investors first through the establishment of NAS airline in February 2007, and Sama airline in Marh, 2007 both initially focusing on various trucks routes within the country ().1.2 Research problemDue to excessive subsidy of the transport system in Saudi Arabia, both the air and land transport marketers are strategically challenged on best approach to apply in order to efficiently acquire, service and retain pr ofitable customers both within and outside the country (). This issue of subsidized fuel prices does not exclude the Saudi Arabian airline, but practitioners have continuously argued in favour of the need to remove the be intimate cap so that marketers can conveniently compete without any fear of fare restrictions (). This and some more are the reasons that experts believe serves as the primary cause of Saudi Arabia airline inability to strategically compete with other international airlines like the Emirates and the Qatar Airlines ().Sequel to the above practical issues in Saudi Arabia airline, several authors have argued that service quality can be a strong differentiating factor for any Airline that wants to boost up their market shares and profit position (Halil et al, 2008 Fochen and Robert, 2003 Dennis et al, 1993). also very recent among the scholarly write-up on Airline Customer Satisfaction is Ekiz et al. (2006), that developed an alternative to SERVQUAL and called it AI RQUAL. They emphasized that this scale is to overcome the psychometrical application of existing problems in Airline Service Quality scales, as initially guided by Churchill (1979) and Parasuraman et al. (1985, 1988).The findings of Ekiz et al (2006), through their AIRQUAL identified a scale of five distinct dimensions, i.e. (airline tangibles, magnetic pole tangibles, personnel, empathy, and image) as a means to successfully manage and measure the quality perceptions of airline customers.Although, it is confirmed that they successfully developed the AIRQUAL scale, but evidences from other scholars shows that their findings failed to identified the uphold of Airline price, solution quality, and employee job satisfaction on customer satisfaction, because these variables have been proven to be very significant in determining customer loyalty (Dean, 2007 Kau and Loh, 2006 Schiffman and Kanuk, 2004). Considering Ekiz et al (2006) and other authors limitation and given the importance o f these dimensions to the Airline industry, this proposed study wishes to develop on the findings of Ekiz et al.s (2006) and other related literatures on Airline service quality and customer satisfaction. And studies like this will go to in determining the true behavioral intentions of airline customers in Saudi Arabia and the world at large. This proposed question work has develop an additional variable (Price) with specific reference to literatures like Kurt et al (2006), which has explore the dimensionality of price satisfaction as a means to determine customer satisfaction. In their paper, they empirically find that price satisfaction is a complex construct consisting of several dimensions, i.e. price-quality ratio, price fairness, price transparency, price reliability and relative price. at any rate service quality and employee satisfaction, another strong factor that has a direct bearing on a customers satisfaction with a service provider is the quality of the solution tha t the service provider provides for the customers business problem (Whyte, Bytheway, and Edwards, 1997). To achieve the intended purpose of this proposed study, below is a proposed conceptual framework for this researchPriceCustomer LoyaltyLoyaltyCustomer SatisfactionSatisfactionService/ harvest-feast QualityQuality closure QualityEmployee SatisfactionSatisfaction++++1.3 Research QuestionsThe pastime questions are based on the issues discussed in the research problem by analyzing the practices of Airline industry in order to find out the impact of Price, Product/Service Quality, and Solution Quality on Customer satisfaction. These research questions are meant to get a feedback from Airline customers that patronize Saudi Airline and a equal industry leader such as capital of Singapore Airline on what actually constitute their Satisfaction and loyalty.How does Price/Fare profess Customer satisfaction in Airline industriousness?How does Product/Service Quality affect Customer satisf action in Airline Industry?How does Employee Job Satisfaction affect Product/Service Quality in Airline Industry?How does Employee Job Satisfaction affect Solution Quality in Airline Industry?How does Solution Quality affect Customer satisfaction in Airline Industry?How does Customer satisfaction affect Customer Retention in Airline Industry?1.4 Research ObjectivesThis primary objective of this study is to establish the interdependence of Price perception, Service Quality, Employee Job Satisfaction and Solution Quality on customer satisfaction and customer loyalty. To achieve this, this study plans to measure the impact of metrics such as Price perception, Service Quality, Employee Job Satisfaction and Solution Quality on customers satisfaction and loyalty in the Airline industry. Equally included in the study objective is to test the mediating impact of customer satisfaction on customer loyalty, an issue the researcher believes will strong assist in better meeting the mechanism th at are behind the relationships between the antecedents and outcome of customer satisfactions within the airline industry. The speculative framework is based on market orientation approach as a means to exploring and establishing the relationship between Efficient Airline projects as the independent variable and customers loyalty as the dependent variable.To simplify this, the researcher has designed the following objectives to capture the research problem and provide answers to the research questions.To test a model that can explain the impact of Price, Service Quality, Employee Job Satisfaction and Service Quality on Customer Satisfaction and Customer Loyalty.Research objective 2To determine the mediating effects of Customer Satisfaction on Customer Retention/Loyalty.1.5 Scope of the studyThe focus of this study is to understand what aspect of Airline operations determines Customer satisfaction. This research is limited to the Airline industry, where Saudi Arabia Airline and a le ading Airline such as Singapore Airline will be selected for investigating with a set of sampling technique to explore the determinants of customer satisfaction and loyalty.The focus of this research is limited to the airline industry, where selected customers from the airline industry will be investigated with a set of sampling technique to explore their perceptions of the airline services within tourism industry as a strategic part of tourism marketing.The theoretical background of the research is base on market orientation approach and customer satisfaction theories, while airline Tourism will be study from the perspective of the customers. The researcher is planning to structure this research study as a triangulated exploratory investigation that will integrate both qualitative and quantitative techniques, which will be primarily based on an in-depth interview with managers and professionals from the Saudi Arabia airline industry.1.6 Significance of the researchAirline Industry has been chosen as the subject of this study because it will assist in identifying those variables that determine customer satisfaction and loyalty. To the Airline industry, this proposed research work will assist in establishing industry standard and assist the academics in developing alternative theories and models that will facilitate the general operations of the Airline Industry (Halil et al, 2008 Fochen and Robert, 2003 Dennis et al, 1993).Significance to the AcademicsVery important to the academics on this research is the detail explorations of the linkages that are between airline operational processes, service quality and contemporary customer satisfaction theories. Arguably, the existing literatures have implied that there exist a relationship between airline operation processes and customer satisfaction (), but till date there is very little published empirical research in this area that is looking at the impact of price, solution quality and employee satisfaction on cu stomer satisfaction and loyalty. In addition to this, existing theoretical gaps have indicated that there is need for the academics to further explore, analyze, explain and expand the links between customer satisfaction theories and airline operation processes.Given the aforementioned, this research will be primarily contributing to the academics through its conceptualization and empirically testing the impacts of airline operational processes like price, service/product quality, employee job satisfaction and solution quality on customer satisfaction and loyalty within the airline industry. Through the developments of a measure that can determine the impact of airline operational processes on customer satisfaction and loyalty will provide the empirical methods for the academics in better understand and able to predict the actual relationship that is existing between service quality and customer satisfaction theories within the airline industry. Measuring the impact of price will pr ovide the knowledge to determine if increase or decrease in the prices of airline services will lead to better customer satisfaction and improved customer relationship performance or not.Significance to the PractitionersAirline management and managers will benefit by better understanding those factors that actually entice the relationships that exist between their operation processes and customer satisfaction and intention to repurchase. In particular, airline mangers will benefit from their understanding of how solution quality and price can affects their relationship with the customer, and how key attributes in airline services can be developed and supported by operational processes.Both the HR and Production managers will benefit how employee satisfaction can be of significant impact to their service quality and solution quality, specifically through their understanding of the key relationships that exist between airline operational processes and their customer relationship perf ormances. The enhanced knowledge though this research would a long way assist the airline management decision-making processes when they are evaluating their customer relationship performances.In the final analysis, it is worth mentioning here that service quality cannot be separated from the concept of customer satisfaction. This is because the nature or characteristics of the service has also been found to influence the relative importance of the drivers of customer satisfaction (Zeithaml and Bitner, 2000).1.7 Proposed Methodology and data collection processThough there are many methods of collecting data via survey. In this proposed research work, primary data for the intending statistical analysis will be collected through questionnaire design among the selected Airline customers in Saudi Arabia. The researcher is planning to adopt a second qualitative measurement to affirm research findings and assist in the interprtations of the research results with the help of the Airline Ex perts/Managers. The Unit of Analysis is who or what that is being studied in a given research. Evidences from the social science research have established a unit of analysis as an organization, an individual, a social interaction or a group of organization/individual. Relating the above into this research, the unit of analysis are the Airline customers that will be surveyed.1.8 STRUCTURE OF THIS STUDYChapter one introduces the research topic determinants of customer satisfaction in airline industry and argues on the reasons for using price, service quality and solution quality, also included in it were statement of the research problem, the research questions, the research objectives, scope and limitations of the study and significance of the research.Chapter two will define the dimensions of service quality and offer the theoretical background of airline marketing through a series of literature reviews on tourism marketing and customer satisfaction. The theoretical background upon which the researcher plans to develop a theoretical framework and hypothesis in form of summary will equally be contained in chapter two.Chapter three will introduce the research methodology to be employed in this research, by providing a detailed qualitative and quantitative approach to be apply on each case study and also contain the procedures for the selection of each case, data collection and discussion of data quality that will assist to determine the validity of the research.Chapter four will consist of the descriptions and analyzes of the practices of the airline projects in Saudi airline. The outcomes of the findings on Saudi airline will be presented for discussion in chapter five. While chapter six will analyze, discuss and make conclusions regarding the research questions and points to the theoretical contribution along with the managerial implications contained in the research. Also to be included in chapter six are the alternative recommendations as a direction for fu ture research.

Evaluating Nutrition Information on the Internet

Evaluating Nutrition Information on the InternetCritiquing Instructions Found on the Web Choose one nutrition-related website from the list under Website A and one nutrition-related website from the Website B list (see page 3). Evaluate each of these sites by completing the chart below.Website AWebsite BComplete URL addresshttp//www.todaysdietitian.com/newarchives/021313p38.shtmlhttp//www. heavinessloss.com/WeightLoss/index.htmlTitle of website immediatelys DietitianWeightloss.comWhat is the source of the website? Who is responsible for the site (.gov, .edu, .com, .net)?Great Valley Publishing Compevery, Inc.It is a .comGenentech USA, incIt is also a .comComment on the sites authority what argon the authors credentials?Aglae Jacob, MS, RD is a freelance writer who specializes in diabetes education and digestive health, and is trustworthyly studying naturopathic medicine in Toronto.The website does non state who the author is. Genentech describes their work as, they use human gen etic information to discover, develop, manufacture and commercialize medicines to treat patients with serious or life-threatening medical conditions.How current is the website? Provide the publication or copyright date.The websites copyright date is 2014The obliges issue date is Feb 2013The websites copyright date is 2014What is the websites main purpose commercial (to sell), informational, educational, persuasive, entertainment or a hoax?I would put it in more of an informative/persuasive website with a little bit of a commercial undertone. Even though it doesnt pass water third party advertisements to sell you products it is still trying to promote the sales of the magazine. Todays Dietitianis a magazine for nutrition professionals to inform them roughly changes in the nutrition world.To help an individual lose weight. I would put it in more of an educational/persuasive/commercial website. Even though it doesnt have third party advertisements to sell you products it is still tr ying to promote its testify weight loss music. It isnt entertaining or a hoax. The first 5 tabs the website is just trying to help a person start the process of losing weight. It gives you step by step directions on how to talk to your indemnify about losing weight it teaches you how to read a food label. It even quizzes you about fat facts. On the very last tab helpful tools it does tell you to talk to your doctor about their weight loss medication Xenical.Are there advertisements? Is the site selling any products? If so, what is it?There are no outside advertisements but the website does promote its own subscription.No products are being actually sold on the weightloss.com website but it does suggest that you talk to your doctor about their weight loss medication. Interestingly passable if you go to the parent companys website and hang under product information the weight loss medication isnt listed. Only under the for patients our medication tab does it show Xenical as a pro duct they manufacture. add the main point(s) of the website.The main point of this article is that there is a possible connection amongst autoimmune diseases and the over absorption of incompletely digested protein and antigens in the enteric lining.The first tab is how to talk to your doctor. The second tab is all about eating hearty and how to do so. The third tab is about exercise how to create a plan and get started. The fourth tab is to be positive and how to stay positive. The twenty percent tab helpful tools has the sales pitch for Xenical.Who is the target audience? Registered dietitians, athletes, medical doctors, moms, students, etc.Clinical dietitians, consultant dietitians, clinical nutrition counselors, foodservice managers, certified diabetes educators, primary health coaches, and pharmaceutical professionals. Also distributed to hospitals, educational facilities, nursing homes, government agencies, food companies, and correctional facilities.Overweight individuals. Comment on the overall visual appearance of the website. (Is there any pictures or illustrations?)The webpage is bright and colorful. On the top it has a bright green color with images of droplets of water and a ghost image of a fern leaf, to me making it look fresh. In the actual article we see the magazines cover of the issue when the article was published.Its a very boring website in the counseling of appearance. The actual interactive portion of the website doesnt even take up a whole page. There are total of 4 pictures of happy form healthy people and they change when you go through the different tabs.Comment on the writing style. Is there any persuasion? What kind of language is use? Is it poorly written? Provide an example.It is very informative and detailed. There is a scientific base with the studies and theories. At one point it does go into more of a persuasive article when it states that according to the theory Once gluten is removed from the diet, serum zonulin levels decrease, the intestine resumes its baseline barrier function, the autoantibody titers are normalized, the autoimmune process shuts off and, consequently, the intestinal damage heals completely. As that is someones opinion and not a fact, as of yet.Its an easy to read website, no big words. It explains each approximately technical word so anyone can understand. It does put a lot of emphasis on getting the information from your doctor. It is definitely pushing you to go to your doctors office to work up your weight loss plan and goals. When it comes to your weight and your health, your doctor is there to advise you that losing excess weight should be an eventful priority. So talk to your doctor. Together you can find ways to manage your weight successfully.Are there links to other reliable sites such as a bibliography and /or references? If so, how many references are listed?Yes there are references. There are a total of 5 references.No references, but under the nutritional guidel ines tab they do mention that they got the information form 6 reputable websites.Here is a set of common dietary guidelines offered by six case health organizations**The American Heart Association, the American Cancer Society, the American Dietetic Association, the American Academy of Pediatrics, the National Institutes of Health, and the American Society for Clinical NutritionSummarize Comment on the overall differences you observed between the two websites. Would you utilize either of the sites nutrition information personally or barrack it to another person? Explain using at least one specific example from each site. Refer to Table C1-3 in the textbook .The overall differences that jump out to me is that the webpage Todays Dietitian seems more put together and I feel that someone has actually put effort into it so people will take it seriously. It looks more professional, it has better colors, its brighter, and way more open about who is responsible for it. I would recommend th e website Todays Dietitian because it is the more reputable of the 2 websites. Weightloss.com does seem like it has correct information and great recipes for a low-fat diet, but it just doesnt have the references and sources to rear up its information, whereas, Todays Dietitian shows where and how it got its information at the end of the article. Plus Weightloss.com puts a lot of the information onto your doctor, it pushes you too see your doctor because thats the only way to get their medication is by prescription.Website Ahttp//www.gssiweb.com/Choose one article under the Sports Science Library to review.http//www.cancer.org/Healthy/EatHealthyGetActive/index?ssSourceSiteId= vigourReview one article under Eat Healthy and Get Activehttp//www.jissn.com/Review any open access articlehttp//www.todaysdietitian.com/newarchives/021313p38.shtmlArticle on Gut Health and Autoimmune Diseaseshttp//www.ijbnpa.org/content/pdf/1479-5868-10-20.pdfResearch on time spent sitting related to chronic diseasesWebsite Bhttp//www.muscleandstrength.com/articles/main.htmlChoose one article to review that is related to health and nutritionhttp//www.weightloss.com/http//www.kriskris.com/how-to-lose-weight-fast/http//www.mothernature.com/library/ency/index.cfm/id/1033009http//www.latimes.com/features/health/fitness/la-he-obesity-cancer-20100322,0,2957276.storyhttp//www.proteinpowder.net/

The Effects of Divorce on Children :: essays research papers

The Effects of Divorce on ChildrenDivorce is a solve that many people in America go through. The divorce rate continues to escalate over the years. Divorce is a serious problem, it is a gradual touch that ultimately results in families breaking up. There are various factors in which a marriage can fail and end up in divorce. or so skip the step of trying to reconcile things and make it work. In some cases it is easy for a divorce to take place. For instance, in cases where both parties are in agreement and have no children it is easier to handle a divorce. But in the cases where children are present, what happens to the kids? Both parents are at each others throats or one is devastated from the rejection, what situation does the child play? It is a fleshy thing to cope with as an adult imagine as a little one or change surface a teenager, it affects them in more ways than anyone can imagine. It can affect them both physically and emotionally. The effects of divorce are immense, it permanently weakens the bond or kindred between a child and his parents. Can lead to them reaching out or looking to others for attention, causing poor attitudes, low self esteem, displace grades, loss of virginity, use of drugs and or weapons, or in some cases mutilation of the body. There are various effects that children have to deal with that maybe extremely hard to cope with. One parent may say one thing yet the other disagrees and makes it impossible for the child to have a stable relationship with both of them. Children need both biological parents at their side to be guardians and counselors in their lives, to be examples of what they need to do to become outstanding citizens in our community.

The Louis Armstrong Discography :: essays research papers

about the discography--------------------------------------------------------------------------------SIDEMAN1923-25HOT 5 & 71925-28STARDOM1929-32THE 30S1932-42WAR historic period1942-46ALL-STARS1942-56PURE GOLD1956-63TWILIGHT1963-71--------------------------------------------------------------------------------Evolution of the All-Starsfeedbackcredit where its dueother linksto louis(c) 1999scott johnsonThe Louis Armstrong DiscographyMost historians agree when it comes to influential musicians in this century, one name stands preceding(prenominal) the rest. Not Gershwin or Porter, Lennon or Presley. It is, indeed, Louis Armstrong who blasted the music of the world out of a tired tradition of classic orchestra and mundane Tin Pan highroad pop into the exciting era of hot jazz and swing. Not single-handedly, admittedly but Armstrong set standards of originality and spontaneity that are yet to be surpassed.Equal separate singer, soloist, and personality, Louis recordings cover an astounding range of styles and trends. And at every single stage of his career, he produced work of such staggering quality that it was never possible to enkindle this musical icon.Born in 1900, his life paralleled many of the twists and turns of the middle century. In the twenties, he stunned his jazz peers with an instrumental originality they had never imagined. The thirties saw him progression to the top of the pop music echelon, as his peerless personality swept up admiring listeners of all colors. The forties brought both a sinking of fortunes, with a evict on recording during the war, and a bold resurgence at the end of the decade. By the fifties, Louis voice mellowed into an evocative instrument of its own, capable of elevating a transformation like "Mack the Knife" or a ballad like "That Old Feeling" into timeless mementos. Even in his final years, though divest of the facility to make his famous cornet produce the kind of stirring sound that first brou ght him recognition, Louis Armstrong had the clout to create his most famous hits.